STORE POLICY
Delivery Policy:
When we process your order, the products are inspected thoroughly to ensure they are in perfect condition by our quality team. Your package will be delivered in eco-friendly, paper packaging by our delivery partner.
We're dedicated to bringing you great customer service, fast delivery, and affordable prices. We've tied up with several reputed domestic courier companies and so offer delivery across India, with second-day delivery in select cities, so wherever you are, we'll get your order to you in 3-7 business days from the date of purchase. All orders come in fully covered packages to make sure that the products reach you in perfect condition.
On the rare chance that you have any queries or concerns, don't hesitate to contact us at Hello@intimatequeen.com
We offer free delivery across India on orders of Rs. 1200 or more.
Order Tracking: To track your order, just use the tracking code provided in the e-mail and go here. If any issues arise with regard to your shipment, please contact us, so that we can assist you.
Order cancellation: If you wish to cancel an order you've placed, login and cancel or contact us at orders@intimatequeen.com and indicate the order number. Your payment will be transferred to your original mode of payment within 4-5 working days if any. If an order is canceled after the product has been shipped, we will provide a refund after we receive your package from the courier partners at the facility.